
Case Study
How One Chick-fil-A is Winning the PAGA Battle with reShift
A Compliance-First Approach Before Day One
Before opening its doors in Southern California, this Chick-fil-A knew that protecting the business from California’s strict PAGA laws was paramount. With potential lawsuits costing six figures and dragging on for two years, avoiding legal risk was the top priority. The management team needed a foolproof solution to handle employee break tracking—and fast. Before the grand opening, every manager received comprehensive training on reShift. With over 40 employees working daily, the stakes were high. The clear goal was to automate break calculations and tracking to ensure 100% compliance, saving valuable time and resources, and most importantly, eliminating the risk of costly PAGA litigation.
The reShift Advantage
Risk Avoidance:
reShift automates every step of break management—from calculating required break times to real-time tracking and end-of-day reporting. This proactive system has kept the restaurant fully compliant for over two years, with 0 PAGA notices. By avoiding even a single PAGA lawsuit—which can cost six figures and disrupt operations for years—reShift provides priceless peace of mind.

Cost & Time Savings:
reShift seamlessly integrates with the restaurant’s schedule to calculate each employee’s required break time automatically. This automation saves managers 30 minutes of manual tracking every day. For a manager earning $22 per hour, that’s about $11 saved daily, or roughly $3,432 per year. Given that reShift costs only $1,788 per year, each manager enjoys net savings of over $1,600 annually, making it a smart financial investment.
Real-Time Break Tracking & Easy Reporting:
Managers can monitor breaks as they happen, quickly catching any deviations. At the end of each day, reShift generates detailed reports that highlight breaks that were under, over, or missed. This ensures payroll adjustments are made promptly and keeps the restaurant in full compliance with labor regulations.
Tangible Results & Long-Term Benefits
Mitigating PAGA Risk:
By automating break management—from calculation to real-time tracking and comprehensive reporting—reShift directly tackles the risk of PAGA non-compliance. With lawsuits in California potentially costing six figures and lasting two years, the system’s flawless compliance record over two years is invaluable.
Enhanced Operational Efficiency:
Releasing managers from the tedious task of manual break tracking means they can focus on delivering exceptional customer service. The automated process not only enhances compliance but also streamlines overall operations.
Proven ROI and Cost Savings:
Risk Avoidance: Avoiding even a single PAGA lawsuit not only spares the restaurant from six-figure expenses but also prevents the prolonged disruption that such litigation can cause.
Time Savings: The system saves managers 30 minutes daily, translating to approximately $3,432 in annual savings per manager.
Net Savings: With reShift priced at only $1,788 per year, the net savings per manager exceed $1,600 annually.
Scalability: With over 40 employees working each day, reShift scales effortlessly, ensuring every shift is tracked accurately without adding extra labor.
Looking Ahead
This Chick-fil-A location’s journey demonstrates how proactive management and innovative technology can safeguard a business from regulatory risks while driving operational improvements. With reShift, they’re not only achieving full compliance and saving money—they’re setting a new standard for efficiency and reliability in the restaurant industry.
Ready to protect your business from costly PAGA risks while saving time and money? Contact us today for a demo!